Position Title:

Work Location:
Didsbury Engineering – Wilmslow, Cheshire

The MEL Group are family run, with a realistic goal to be a 100 million a year business. We are a total engineering solution provider to the global aerospace and defence market and to industry in general.
An opportunity has arisen for a Civil Aviation Business Development Manager to join the team at Didsbury Engineering based at Wilmslow, Cheshire.
The purpose of this role is to act as primary contact for large civil aviation customers worldwide, including pricing, project and service level agreement management and complaint resolution. You will maintain and grow Didsbury Engineering brand/name within the Market, meeting agreed sales targets for both the Business and wider Group.
You will be responsible for:
  • Develop and implement Civil Aviation Market Strategy in conjunction with senior management
  • Growing civil aviation business through the development of new products in partnership with the design team, increasing sales with our current customers and the development of new customer markets.
  • Create new marketing materials
  • Main POC for any Civil aviation sales queries
  • Work with the rest of the MEL Group civil aviation contacts and network
  • Issuing quotations and sales orders
  • Liaising with Production and design team members
  • Advising customers regarding dispatches
  • Arranging training courses for customers engineers
  • Endeavouring to maximize order intake
  • Work to have Didsbury products specified in aircraft manuals
  • Following up on quotations.
  • Pro-active in sending information to customers
  • Pro-active in winning new customers
  • Deal with spares orders and enquires when team members are out of the office
  • Visit customers and attend exhibitions when appropriate
  • Responsible for some sales administration via telephone and email
  • Process sales through to invoicing when appropriate
Essential Personal Skills / Attributes:
  • Experience in a light to medium engineering company working in a sales environment
  • Computer literate, with good knowledge of Word, Excel and outlook
  • Good standard of written and verbal English with an excellent telephone manner
  • Positive approach / attitude to customer service (both internal and external customers)
  • Creditable and able to liaise confidently with both internal and external stakeholders including customers, suppliers and regulatory bodies
  • Professional conduct demonstrated at all times with the ability to remain calm under pressure
  • Ability to motivate self and work alone and as part of the wider Sales Team
  • Attention to detail and ability to prioritise workload
  • Continuous-improvement mindset; highlight inefficient processes and suggest changes
  • Ideally, you will have the ability to read and fully understand manufacturing drawings
This is a permanent role, Monday to Friday, working 37.5 hours per week. At Didsbury Engineering, you will also be entitled to the flexible working scheme.
In return you will have the support to develop and grow within an ever-expanding company, with benefits such as 22 days holiday plus bank holidays, pension scheme and free parking.
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